FAQs

It’s really a matter of personal preference for you and your cat as different types of litters offer different benefits. Our clumping clay litters are made from natural minerals and formulated to provide all the performance benefits like powerful, long-lasting odor control, strong clumping and low dust at a great value. We also offer premium non-clumping litters for greater convenience and value. We also offer litters formulated for multiple cats as well as natural litters. To learn more about the types of cat litter available, visit Cat Matters catspride.com/cat-matters/litter-lowdown and use our Product Selector tool catspride.com/our-products to find the right one for you and your cat.

Our Cat’s Pride litters are made from naturally porous, light-density clay so they are lighter in weight than the same volume of other traditional scoopable litters. While litter is sold by weight (pounds), it is used by volume (cubic inches). You fill a litter box to a 3” depth and don’t weigh in several pounds of litter. You get the same amount of litter as other scoopable litters, but without all the heavy lifting.

Our Cat’s Pride litters are made from naturally porous, light-density clay so they are lighter in weight than the same volume of other traditional scoopable litters. While litter is sold by weight (pounds), it is used by volume (cubic inches). You fill a litter box to a 3” depth and don’t weigh in several pounds of litter. You get the same amount of litter as other scoopable litters, but without all the heavy lifting.

The additives we use are proprietary, but we only use fragrances and ingredients that pass a safety review by our scientists and will enhance product performance. We also provide fragrance free litters with only natural ingredients.

We recommend changing the litter box once a month if you are using scoopable, clumping litter – be sure to remove the clumps daily and top off with fresh litter to maintain a three-inch level. For non-clumping litter, we recommend changing the litter box every 7 days.

We recommend using mild soap and warm water to clean surfaces. We do not recommend any cleansers or specific cleanup products because potential chemical reactions are possible with ammonia created by cat urine.

Our Cat’s Pride Scoopable, Cat’s Pride Easy Scoop and Cat’s Pride Unscented litters are safe to flush* and do not contain sodium bentonite, which can clog your pipes. They have passed rigorous testing for flushability* in non-septic systems, making disposal and cleanup easy. When using these products, we recommend that no more than two clumps be flushed at a time in non-septic systems. Visit catspride.com/our-products to learn more about products that are flushable. *It has been determined through laboratory testing that Cat’s Pride Scoopable, Cat’s Pride Easy Scoop and Cat’s Pride Unscented cat litter is flushable through residential, non-septic plumbing systems designed and maintained in accordance with plumbing codes. To ensure flushability, do not flush more than two clumps at a time, and always remove clumps from the litter box daily. Local regulations on flushing vary; please review and comply with them. The State of California encourages the disposal of cat feces in trash and discourages flushing feces in toilets or disposing of them in drains.

Bags of cat litter provide weight in the trunk of your car to improve traction. However, because certain litters get soft when wet, it can be slippery. We would recommend Oil-Dri granular absorbents instead of cat litter for spilled oil or traction under tires in the snow as these products have a greater capacity to function in icy conditions. To learn more about Oil-Dri granular absorbents, visit oildri.com.

We caution against composting or disposing of used litter in a yard or garden because of a possible bacteria found in cat’s waste which may be harmful to humans and other animals. The bacteria in the used litter can cause an illness known as toxoplasmosis that can be particularly harmful to pregnant women or infants if touched or handled. We also discourage disposing clean, unused litter in a garden or field as some litter products contain additives and perfumes.

Our plastic jugs and pails have been designed and tested to package and store cat litter only. We have not tested and cannot recommend our packages for other purposes or uses. Additionally, in some states, we purchase jugs and pails made from recycled post-consumer materials and these containers have not been manufactured for use with food or water.

We produce our cat litters from different plant locations throughout the US. Because clay is a natural mineral, different regions in the country will produce different colored clays. Though the color may be different, the product has been tested and developed to provide the great performance you expect.

We at Cat’s Pride have reduced our carbon pawprint by inventing lightweight litter. Your carbon pawprint refers to the reduction in carbon emissions which results from your purchase of Cat’s Pride lightweight litters. When you purchase Cat’s Pride lightweight litters, which are up to 50% lighter than other traditional scoopable litters, we are able to fit more packages delivered on a single truck and thus cut down on the number of trucks needed to deliver product to stores. Reducing the number of trucks on the road reduces the carbon emissions. Distributing lightweight litter is easier on the environment and our customers!

Our litter is made from natural, super absorbent clay. While it cannot be further biodegraded like leaves, yard waste, or some alternative litters, its absorption characteristics continue when it is disposed of, limiting harmful materials from entering water resources after disposal. For that reason, clays are actually used to line landfills. In contrast, alternative litters made from corn and wheat create methane gas in landfills when they decompose, and provide no lasting absorption. We caution against composting or disposing of any used litter (clay or alternatives) in a yard or garden because a bacteria often found in cat’s waste (which can cause a disease called toxoplasmosis) may be harmful to humans and other animals.

You can find Cat’s Pride products at Walmart and many other retailers across America. Cat’s Pride products can also be purchased online at Walmart.com and Chewy.com. Please use our store locator catspride.com/store-locator to find a store near you.

Go to Special Offers on catspride.com catspride.com/special-offers or call our consumer hotline at 1-800-645-3741 to find out how to get coupons.

Presently, we do not offer a direct bulk order/shipment program to consumers although our litter is sold online at Walmart.com and Chewy.com. Please use our store locator catspride.com/store-locator to locate stores that carry our products.

Yes, shelters can participate in our Litter for Good program to be eligible to receive litter donations. Visit catspride.com/litterforgood to learn more. If you have more questions about specific shelter partnerships, or general questions about our Litter for Good Program, please call 1-800-645-3741.

We guarantee your total satisfaction with our products. If you are unsatisfied for any reason in the first 30 days of use, please return the sales receipt along with the label proof of purchase symbol, for a full refund. We would also like to know of any product issues, so please call us at 1-800-645-3741, visit our contact us page or write to us at Cat’s Pride Consumer Relations, P.O. Box 11279, Chicago, IL 60611-0279.

Our products have been reviewed for safety by our scientists when used as intended as a cat litter and have not been evaluated for other pet uses. Please contact your vet for a recommendation for other pets.

Dogs become attracted to the protein in the cat’s waste product. Please encourage the dog or child to simply eat and drink normally to pass the litter. Used cat litter potentially contains some bacteria and parasites; therefore, we recommend you contact your doctor or your local poison control center for assistance.

Some clay litter products contain sodium bentonite, a natural clay material that forms clumps when exposed to liquid. Sodium bentonite is also sold for use in animal feeds. Any suggestion that sodium bentonite will cause harm or fluid retention in cats is not accurate and has never been documented in the veterinary scientific community. In fact, numerous consultations, interviews, and tests by many vets have found no evidence relating normal use of a clumping/sodium bentonite litter with the sickness or death of any kitten or cat.

If you have recently switched litters, make sure you start with a fresh clean litter box. We recommend slowly mixing in the old litter with the new one that you just purchased. Cats are finicky and get used to one smell so a change can throw them off. If you haven’t switched litter, consider the following: The litter box may have a urine/waste odor. We recommend that you completely empty the litter box, clean it with soap and water, and fill it with fresh litter. Have there been any major disruptions in the cat household? This can cause stress and rejection. For example, your cat may be confused by a recent change in litter box location. Your cat may not be feeling well. If the cat continues to reject the litter box, we recommend contacting your vet to make sure there is nothing else going on.

That is highly unlikely. It’s best to first contact your vet for a medical review or exam. These symptoms are usually due to some previous condition or illness. The cat may scratch itself for various reasons—including stress, confusion or sickness. While you are trying to figure out other possible causes, we recommend our traditional unscented clay litter.

For every jug of Cat’s Pride cat litter sold, we will donate a pound of litter to shelters across America to help more cats find forever homes. For every green box or pail of Cat’s Pride cat litter sold, we will donate two pounds of litter to nominated shelters. *Only to permanent to (48) continental United States or the District of Columbia (excluding Alaska, Hawaii, Puerto Rico, Guam, the Virgin Islands and other United States territories).

Click on the ‘Litter for Good’ link and join the free Cat’s Pride Club, then nominate your local shelter to receive free litter.

Please share the Litter for Good program video with friends and family in your social media channels and via email. The more green jugs, boxes or pails of Cat’s Pride litter sold, the more pounds of litter will be donated. Also, the more nominations your shelter receives, the more litter it is eligible to receive.

The allocation of litter donations to shelters will be based on the number of nominations a shelter receives; Cat’s Pride’s evaluation of the needs among potential recipients; the ability of potential recipients to receive, handle and distribute the litter donations; where the donated litters can be most effectively delivered and other relevant factors considered in Cat’s Pride’s discretion.

No portion of your purchase is tax deductible. All donations are made solely by Cat’s Pride.

Any shelter can participate by being nominated by a supporter through catspride.com/litterforgood or by emailing Cat’s Pride at litterforgood@catspride.com.

For more information on the Litter for Good™ Program, please visit our page catspride.com/litterforgood and watch our video. Cat’s Pride will periodically update the website to share information on some of the shelter recipients and the amount of litter donated. If you have any questions or comments, please email litterforgood@catspride.com or call 1-800-645-3741.